How to Update Your Store’s Contact Info

Updating your store’s contact information and preferred distributor in Wizards Eventlink is essential for keeping your WPN store profile up to date. Accurate contact details ensure players can reach you via the Store and Event Locator, and setting a preferred distributor helps Wizards of the Coast send your promotional materials and product allocations to the right place. This article provides step-by-step instructions to update your public-facing store contact info (email, phone, website) and select your preferred distributor in EventLink.

Updating Your Store’s Contact Information in EventLink

Your store’s contact information (contact email, phone number, and website) displayed on the WPN Store and Event Locator can be managed directly through Wizards Eventlink. Follow these steps to update these details:

  1. Log in to Wizards EventLink. Use your WPN account credentials to sign in. If you have access to multiple stores, select the appropriate store from the dropdown.
    A1.png
  2. Navigate to the Store Settings page. On the main EventLink interface (the calendar dashboard), click on the Store Settings option. This is typically located in the lower-left corner of the screen (look for a gear icon or the store name menu).
    A2.png
  3. Locate the contact info fields. By default, the Store Settings page will show your store’s profile details, including Contact Email, Phone Number, and Website. You should see each of these fields along with an edit (pencil) icon next to them.
    A3.png
  4. Edit your contact email. Click the pencil (edit) icon next to the Contact Email field. An editable text field will appear. Enter your store’s updated contact email address. Press Enter or click the checkmark/save button to confirm the change.
  5. Update your phone number and website. Repeat the edit process for Phone Number and Website as needed. Click the pencil icon next to the field you want to change, enter the new information, and confirm the update.
    A4.png
  6. Verify and save changes. Ensure that the new email, phone, and/or website information now appear correctly on the Store Settings page. EventLink will save changes immediately once you confirm each edit. There is no separate “Save” button for these fields; each is saved as you update it.
  7. Allow time for public updates. Your updated contact information will be reflected on the Store and Event Locator. Typically, changes may take up to 24 hours to propagate to the public locator. Plan accordingly and update information in advance of any events.

Tip: Keeping your contact info current helps players reach your store for inquiries and ensures your store’s locator listing is accurate. If you notice the changes haven’t appeared on the locator after 24 hours, you can contact WPN Retail Support for assistance.