Occasionally, you might receive a marketing kit with missing or incorrect contents. Here’s how to resolve it:
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Check the Promo List:
- You can view the promo list for the current season on the WPN website here.
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Submit a Ticket Promptly:
- Visit the Retail Support Portal
- Include your WPN ID, store name, and a list of missing or damaged items
- Upload photos if possible
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Wait for Confirmation:
- Our team will confirm receipt and follow up with next steps
Timely reporting helps us correct issues quickly and ensure your store has what it needs to succeed.